Forest Fuels Keeps Swimmers Happy
It’s easy to run low on wood fuel and we’re always happy to jump in an try to pull a rabbit out of the hat when needed. Camelford Leisure Centre were very happy with our speedy turnaround to keep the biomass boilers burning…..
Dave Myatt, Forest Fuels Marketing and Communications Manager said, “Customer care is at the heart of everything we do at Forest Fuels so it's really encouraging to get customer feedback like this from Camelford Leisure Centre”.
Forest Fuels visits site for BBC’s DIY SOS Telford launch
The calm ahead of the storm
This is the scene in a quiet residential area of Telford as the plant, machinery, equipment and materials are all assembled in readiness for the purge.
Parents Leigh and Sue Cooper will soon be able to return home with their son Matthew to their specially adapted accommodation. They attracted the attention of the programme makers when the pupils and head teacher of Wrockwardine Wood Junior School applied to them for help.
Dave Myatt, Forest Fuels Marketing and Communications Manager said, “Heather, the Researcher from BBC’s DIY SOS, invited us to meet on site and look at delivery arrangements for bringing in the wood chip to finish off the planted areas. Having seen the complete planning schedule, all I can say is I can’t believe how they manage to achieve what they do in such a tight time-frame. Our delivery will come right at the end of the process so we’re looking forward to seeing the build take shape.”
Pictured below, Wrockwardine Wood Junior School head teacher Julie Henry on site with BBC DIY SOS Researcher Heather Lafferty.
Heather said, "We’ve done really well with getting hold of building materials and products for the build, the response from the local community and businesses has been excellent. The only remaining thing we’re currently on the lookout for is white wardrobes for the spare room. If you know of anyone that can help with this then please ask them to email us right away at email@example.com ".
Dee Drew joins Forest Fuels Customer Care Team
As the Forest Fuels customer base continues to grow at pace we've added to our team of people who are the first point of contact for many of our customers. The head office customer support team handle telephone enquiries and orders from the length and breadth of the country.
Dee Drew is the newest addition to our team. Dee started with Forest Fuels just before Christmas and has quickly settled in the role. Dee was born in Hertfordshire and moved to Okehampton with her family. After initially training as a teacher she then went to work in an hotel where she met her husband and stayed ever since. They have two teenage lads, a thirteen and seventeen year old to keep them on their toes.
Chris Durrant,Forest Fuels transport manager said, "We're pleased to welcome Dee to our customer team, it gets really busy on the phones and she's already had a positive impact on the office".
Most recently Dee had been retail manager for Oxfam in Okehampton and prior to that worked for the British Heart Foundation. In addition to the charity retail sector experience Dee is a fully trained health and beauty therapist and skills based trainer.
Forest Fuels chips-in to help BBC’s DIY SOS
The Big Build is on...
BBC’s DIY SOS team has arrived in Telford to enable parents Leigh and Sue Cooper to adapt their home in Trench to be suitable to care for their son Matthew.
After a long spell in Birmingham Children’s Hospital recovering from chemotherapy to treat brain and spinal cancer, 11 year old Matthew and his family have been living in rented accommodation.
A large amount of money has been raised by the local community and Wrockwardine Wood Junior School. Now that BBC’s DIY SOS is involved the profile and awareness of their home refurbishment has shot up and this has been supported by local businesses offering their help with things like bricklaying, building materials, electrical and landscaping services and many more donations of products and services to feed into the conversion.
Dave Myatt, Forest Fuels Marketing and Communications Manager said, “We first spotted a post about it on social media by Sarah Giles, from Passiflora, who’s designing the garden layout. We tracked her down through her website and left her a message offering our help. It took a while to make contact because she’s been so incredibly busy on this project but as soon as we did we were welcomed on board as part of the team.”
Forest Fuels are providing premium grade wood chip which will finish off the planted areas with sustainable and biodegradable mulch.
Transport Manager, Bob Osborne visited the site to check access arrangements and plan delivery of the wood chip.
Bob said, "Access to the site is quite tight but whatever it takes, we’ll find a way to get however much wood chip is needed, in to the new garden to finish off the borders. Without giving anything away, it’s an amazing project and we’re really pleased to be part of it".
BBC DIY SOS Researcher, Heather Lafferty said, “We’ve had an excellent response from people offering their help in the area, there’s just a few remaining materials that we could do with getting – a brick manufacturer or supplier would be excellent and businesses that supply furniture, soft furnishings, finishing touches and dressing details for the home. If you know of companies that can help with these then please ask them to email us right away at firstname.lastname@example.org”.
Nick Knowles and the full DIY SOS team land in Telford for the Big Build on 28 February.
Forest Fuels is looking for a Production Supervisor -
The main purpose of the job is to oversee the production of good quality wood fuel and to manage the day to day running of the drying site at its Dorfold depot in Nantwich.
This role could potentially develop into a wider role covering other Forest Fuels depots in the area.
DUTIES AND RESPONSIBILITIES
• To take responsibility of sampling and testing for quality control purposes of Forest Fuels produced wood chip. Tasks will include:
- Monitoring wood chip for particle size, moisture content and contamination
- Carrying out regular moisture tests
- Carry out trials of wood chip drying
• Manage stock levels on site. Tasks will include:
- Carry out regular stock takes
- Provide weekly stock reports and forecasts
- Place orders for round wood and wood chip as necessary
- Schedule chipping operations
• Load drying floor and delivery vehicles
- Using a telescoping loader, load and unload the drying floor with wood chip
- Load delivery vehicles
- Receive loads of wood chip in
• Operate Drying Floor and Boilers
- Follow procedure for operating boilers and drying floor to achieve optimum moisture content of wood chip.
- Carry out basic routine maintenance of boilers
- Ensure boiler has sufficient fuel and of the correct quality
- Report any boiler breakdowns to the boiler engineers
• Help maintain Forest Fuels excellent Health and Safety record by:
- Being aware of all the potential dangers involved in the production process
- Highlight and potential dangers and take steps to reduce the risk
- Bring to the attention of the Production Manager any near misses or dangerous occurrences
• Maintain site cleanliness to limit the chance of contamination
• Operate weighbridge
- Feed information of deliveries to Production admin staff at Telford.
Directly responsible to the Production Manager, this is a full time role with a salary of £24,000 pa.
To also help and assist administration staff by providing information about deliveries and stock as well as the Regional Managers, Logistics Manager and the Managing Director to integrate all activity into the company.
Howard Towns, Forest Fuels senior production manager said, “This job will suit someone who’s self-motivated, well organised and comfortable carrying out routine maintenance around our site. Experience of boilers though not essential would certainly be useful. We offer a good working environment and the support of a large, reputable company. The perfect candidate for this role would be someone who’s practical, used to working on their own and likes a new challenge”.
To apply please email email@example.com with your CV and covering letter explaining why you feel you would suit the role.
Closing date for applications is 2400 on Sunday 19 February 2017.
If you’d like to have an informal discussion about the job please call Howard Towns on 07846 390477.